7 types of institutional knowledge you can’t afford to lose

How to retain, develop, retrieve, and share institutional knowledge effectively The institutional knowledge your business has built over time is what sets it apart. It’s your DNA, and it gives you an edge over your competitors. Preserving that knowledge is not only important, it’s an essential component of your business’ long-term strategy plan.  How can you document your work culture? How can you capture the know-how of long-serving staff who have gained their experience through years of constant practice. Codifying knowledge isn’t always as simple as writing down technical procedures.