Effective business process mapping

Perhaps your organisation wants to automate a process, improve efficiency, or move from one infrastructure provider to another. Whatever the motivation, business process mapping is often the first step in transforming business processes within an organisation. Business process mapping involves detailing the steps in a process, identifying the roles responsible for carrying out each step, and then creating a visual representation of the process. Accurate and comprehensive mapping of the existing processes helps the transformation to progress smoothly and reduces the risk of unforeseen problems arising as a result of any change. Even if your organisation is not in a period of intense change, there are advantages to documenting business processes.