New Microsoft 365 Knowledge Agent in SharePoint: A Review

Knowledge Agent, released by Microsoft in public preview last week, opens up powerful content management features for SharePoint libraries that you can turn on across your entire Microsoft 365 tenant or limit to specific document libraries. It’s an intelligent agent that accesses metadata and uses prompts to improve information retrieval from documents stored in SharePoint. Prompts allow you to query and ‘take action’ on documents. These new features use AI to enable more reliable AI for Copilot and agents. Knowledge Agent differs from Copilot Studio agents, which don’t natively access metadata or any other external contextual elements (yet).