Preparing your content for pre-trained GenAI: A practical guide for organisations

How to avoid costly missteps, bridge the knowledge gap, and make AI work for you Many organisations want to effectively use a large language model (LLM) that is generative and pre-trained (a GenAI) like Microsoft’s Copilot and Anthropic’s Claude. However, they struggle when confronted with one fundamental question: What they can usefully ask the GenAI about? One way to answer this question is through understanding what the GenAI “knows”. If the GenAI knows something, then surely you can ask it about that. But, more important to any organisation using it for professional work, you want it to know specific things, especially about your organisation or industry. And many such models help you to do that by allowing you to share your own specific content with it.