KMWorld Readers' Choice Awards

The 2023 KMWorld Readers' Choice Awards are now open for voting.Knowledge management, or KM, is the multidisciplinary process of creating, sharing, using and managing the knowledge and information of an organization. While some businesses may not have a formal KM process and designated tools, we all practice KM simply by communicating and working in a business environment. Today, the tools and technology that support KM are numerous—content management systems (CMS), digital asset management systems (DAMs), enterprise content management (ECM), customer relationship management (CRM), and many more. DCL's tools and services have supported the concept of KM since the beginning as we always recognized that information and knowledge should be treated as valuable organizational resources.