Content Matters: Unlocking the Power of Information Architecture

I recently had the privilege of talking with Barb Mosher Zinck on the Content Matters podcast.We discussed the role of information architecture (IA) in shaping effective technical and product documentation. Over the course of an hour, we covered a lot, including selecting the most appropriate information architecture (IA) maturity model, defining IA roles, exploring how structured content and intelligent authoring workflows drive content success, and how organizations can scale their content strategy.Generative AI is poised to influence the future of content architecture. Whether you're working with DITA, refining your IA approach, or exploring AI-driven documentation, this conversation offers practical guidance and forward-looking perspectives.