A Practical Guide To Knowledge Transfer Interviews

Organizations often wait too long to target and capture the lessons learned and takeaways gained from senior leaders’ experience and tenure. As a result, when senior executives leave or retire, key nuggets of institutional knowledge often leave with them. Knowledge transfer in the workplace refers to capturing, refining, organizing, and sharing knowledge across all levels of an organization so that knowledge can be used in beneficial ways.  Organizations can prevent the unnecessary loss of essential knowledge by having structured conversations with key personnel before they leave their organization. This is one example of a tacit knowledge transfer activity, capturing knowledge that resides in people’s heads.