Aligning an Enterprise-Wide Information Management (IM) Roadmap for a Global Energy Company

The Challenge A global energy company sought support in detailing and aligning their information management (IM) team’s roadmaps for all four of their IM products – covering all managed applications, services, projects, and capabilities – to help them reach their target state vision of higher levels of productivity, more informed decision-making, and quality information made available to all of their users. They were facing the following challenges: Recently-created products with immature, internally-focused roadmaps, resulting in missed opportunities for incorporation of industry trends and standards; Limited alignment across products, resulting in unnecessary duplicative work, under-standardization, and a lack of business engagement; Varying levels of granularity and detail across product roadmaps, resulting in some confusion around what tasks entail; Inconsistently defined objectives and/or business cases, resulting in unclear task goals; and Isolated, uncirculated efforts to harness artificial intelligence (AI), resulting in a fragmented AI strategy and time lost performing tasks manually that could have been automated.   The Solution The energy company engaged Enterprise Knowledge (EK) over a 3.5-month time period to refine their product roadmaps and align and combine them into a unified 5-year roadmap for the entire portfolio. In addition, the company tasked EK with developing a supplemental landscape design diagram to visualize the information management team’s technical scope to strengthen the delivery per product and value to the company.