Expert Analysis: Top 5 Considerations When Building a Modern Knowledge Portal

Enterprise Knowledge 30 Jan 2024
Knowledge Portals aggregate and present various types of content – including unstructured content, structured data, and connections to people and enterprise resources. This facilitates the creation of new knowledge and discovery of existing information. The following article highlights five key factors that design and implementation teams should consider when building a Knowledge Portal for their organizations. Sources of Truth Guillermo Galdamez We define ‘sources of truth’ as the various systems responsible for generating data, recording transactions, or storing key documents about the vital business processes of an organization. These systems are fundamental to the day-to-day operations and long-term strategic objectives of the business.