Hybrid Approaches to Green Information Management: A Case Study

Today, enterprises have more tools than ever for creating and sharing information, which leads to significant challenges in managing duplicate content. Enterprise Knowledge’s Urmi Majumder, Principal Consultant, and Nina Spoelker, Consultant, presented “Hybrid Approaches to Green Information Management: A Case Study” on Thursday, November 21 at Text Analytics Forum—one of five events underneath KMWorld 2024—in Washington, D.C. In this presentation, Majumder and Spoelker explored how a large supply chain organization implemented green information management best practices to support their sustainability goals, showcasing a hybrid AI framework combining heuristic and LLM-based approaches to effectively analyze and reduce duplicate content across enterprise repositories at scale. They demonstrated the environmental benefits of reducing duplicate content, focusing on carbon footprint reduction, and addressed how this information ultimately pushes for a cultural shift among employees to want to contribute to greener information management within their organizations.