Nurturing Knowledge – A Journey in Building a KM Program from Scratch: A Case Study

Today, non-profit organizations face the challenge of optimizing knowledge management to maximize resources and support decision-making. During this presentation  “Nurturing Knowledge: A Journey in Building a KM Program from Scratch”, Jess DeMay (Enterprise Knowledge) and Jennifer Anna (WWF) shared a case study on November 19th at KM World 2024 in Washington, D.C. In this presentation, Jess and Jennifer explored the World Wildlife Fund’s (WWF) approach to developing its knowledge management strategy from the ground up. They focused on the organization’s initial challenges, such as disparate systems and siloed information.