What Are Explainable AI Knowledge Portals and Why Do You Need Them?

Knowledge Portals first came into prominence in the early 2000s. These initial portals were a collection of static links to information on everything from HR systems to company policies and communications. It was a single location to access the systems that stored the information people needed, typically with both classic search and browse features to aid in findability. However, limited features and functionality, as well as issues with the underlying content and data (knowledge assets) being surfaced, resulted in few major successes. About seven years ago, Knowledge Portals regained prominence with the introduction of knowledge graphs.