How Digital Teams Can Begin Planning for Language Models – Part 1

Image Source: Photo 135270998 © Bangkok Click Studio | Dreamstime.com From image recognition to conversational text powered by massive datasets of recorded human knowledge, our social and business ecosystems are on the cusp of a major paradigm shift in knowledge retrieval and information interaction. Large language models (LLMs) are the poster child for applying artificial intelligence (AI) in the real world. What’s the practical next step for AI and LLMs for your organization? In this two-part series, we’ll discuss how both digital experience and technical organizations can plan for the use of LLMs to improve the returns on digital transformation and get digital right. Spoiler Alert For the readers who are researching to understand what makes language models tick in the enterprise, one subtle conclusion you’ll reach is that information architecture is essential.