Using Knowledge Graphs to Accelerate and Standardize AI-Generated Technical Documentation

A Practical Implementation Guide for Structured, Scalable Documentation Generation Using DOM Graph-RAG PrinciplesBy Michael IantoscaSenior Director of Knowledge Platforms and EngineeringAvalaraThe Business Problem: Scaling Documentation Quality and ConsistencyLarge organizations producing end-user technical documentation often face the challenge of keeping hundreds or even thousands of similar guides (e.g., connector guides, integration guides, configuration manuals) synchronized across versions, locales, and product lines. When new collateral-such as design documents, demo videos, or updated configuration details-arrives, authors must manually locate the relevant sections in existing guides, determine which portions to reuse or rewrite, and ensure adherence to a consistent structure and editorial rubric.Without a structured system, even AI-based generation pipelines can produce inconsistent results.