easychat: AI-supported knowledge assistant in easybrowse – powered by PANTOPIX SPHERE

News easychat: AI-supported knowledge assistant in easybrowse - powered by PANTOPIX SPHERE April 22, 2025 Sassenberg, 7 April 2025 – gds and PANTOPIX are strengthening their partnership and bringing artificial intelligence to technical communication: easychat will add a dialogue-oriented assistance function to the easybrowse content delivery portal. The technical basis is provided by chatAssist, which was developed as part of PANTOPIX SPHERE and will be integrated into easybrowse by gds. In future, users will benefit from AI-supported access to company-wide product knowledge – quickly, precisely and in natural language. Ask naturally, get precise answers easychat enables a new form of interaction with product information. Users ask their questions in natural language – the system provides contextualised, comprehensible answers based on the content from easybrowse.