Artificial intelligence (AI) and the evolution of your mission-critical knowledge

Advancements in AI and Large Language Models (LLMs) have fundamentally transformed the creation and consumption of mission-critical content. While developing new content is now a matter of a few clicks, this content does not necessarily equal knowledge. The role of machines in these processes raises profound questions about the formats and methods that best serve both humans and machines.Historically, mission-critical knowledge – the essential information underpinning societal governance, safety, and progress – has relied on human-centric formats like books and PDFs. However, these formats often fall short in the machine-driven environments that make up most offices and work contexts today.