Powering Conversational AI With Structured Content (webinar)

In this episode of our Let’s Talk ContentOps! webinar series, special guest Rahel Bailie, Content Solutions Director of Technically Write IT, and host Sarah O’Keefe, Founder & CEO of Scriptorium, discuss how organizations can leverage the unlikely connection between structured content and conversational AI. In this webinar, attendees learn: What is structured content, and how it fuels reliable conversational AI responses How technical writers and conversation designers can collaborate for optimal output Where to get started with structured content and conversational AI Resources GenAI Favours Structured Content (PDF) by Rahel Bailie. This presentation has more information about retrieval augmented generation (RAG), AI guidelines, and more. The cost of knowledge graphs (white paper) by Sarah O’Keefe. We received several questions about knowledge graphs during the show.