Replatforming an early DITA implementation

Bill Swallow, Director of Operations at Scriptorium, and Emilie Herman, Director of Publishing at the Financial Accounting Foundation (FAF), shared lessons learned from a DITA implementation project.  What did we want to accomplish with our project? One was to develop a single source of truth for our content, a single system to host all of it. Secondly, we wanted to modernize our information architecture and our content models and document all of it clearly. Lastly, we wanted to futureproof our content operations and go to a digital-first workflow. — Emilie Herman As FAF grew as an organization, their content operations evolved into a network of overlapping tools and processes, including: Multiple content management systems, including a component content management system (CCMS) Two different platforms for hosting products Separate platforms for hosting websites with a separate CMS  FAF “built around” their original print processes when opportunities arose to add new content options including digital formats, websites, and an XML feed for their stakeholders.