Transforming Docs with GPT

To prepare for an upcoming migration to a content management system (CMS), our team is converting feature-based product guides into topic-based documentation. This shift makes content more accessible by organizing information around user needs rather than product features, helping users find relevant, actionable information and complete tasks efficiently. To support this initiative, we deployed a series of GPT tools, each with specific roles in breaking down, refining, and verifying documentation based on topic-based principles. These internal GPTs were tailored to address distinct phases in our documentation conversion process, ensuring that each step aligns with topic-based best practices. This article outlines how each GPT tool contributes to the conversion process, describing their unique functions and how they simplify the shift from feature-based to topic-based documentation.