Data-driven Content Management and Delivery

For many years Sandvik is creating, managing, translating, and publishing conditionalized DITA content with RWS technology and services. This content has been created with a “Safety First” approach and published as PDFs.. Sandvik`s new digital service offerings – enabled through connected products - require customers and service technicians to retrieve personalized and relevant information components through their Web-based aftersales application My Sandvik / SmartMate with the new paradigm: provide the right information, for the right use case at the right time..