In the age of heightened regulatory scrutiny and increasing complexity of service operations, governance and compliance are not just checkboxes on a to-do list; they are strategic imperatives. Field service managers often find themselves juggling safety guidelines, industry standards, and company policies, all while ensuring that service teams are up-to-date and in compliance. This is where adopting a structured content approach can serve as your operational North Star.. Governance challenges in field services Field service management inherently involves multiple layers of regulation—from local safety codes to international quality standards.