The challenge of documentation in dispersed field services: finding unity in structure

20 Feb 2024
In the ever-evolving world of field services, where technicians work in tandem across various locations, the demand for accurate, consistent, and easily accessible documentation has never been higher. Yet, for many organizations, this crucial element often becomes an Achilles' heel. As field services continue to grow more dispersed and mobile, with teams relying heavily on digital resources, documentation takes on mission-critical importance. However, many companies still struggle to keep these vital information sources unified. Achieving consistency across geographically scattered technicians has proven an elusive challenge.